At Menswear Vibe Shop, we stand behind our premium menswear essentials and want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a straightforward returns and exchanges process.

Our Return Policy

You may return most unworn, unwashed items in their original condition with tags attached within 15 days of delivery for a refund or exchange. Please note:

  • All returns must include the original packaging and tags
  • Items must be free from stains, odors, or damage
  • We cannot accept returns on final sale items (if applicable)

Non-Returnable Items

For hygiene reasons, we cannot accept returns on the following items:

  • Men’s Tank Tops (worn close to skin)
  • Any item without its original tags
  • Items purchased during special promotions marked “Final Sale”

How to Initiate a Return or Exchange

Step 1: Submit Your Request

Email our customer service team at [email protected] with the following information:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Menswear Vibe Shop Team, I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details: Item Name: Size: Reason for Return/Exchange: Preferred Resolution: [Refund/Exchange for Size/Exchange for Item] Please let me know the next steps. I’ve reviewed the return policy and confirm the item meets all requirements. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Step 2: Wait for Approval

Our team will review your request within 1-2 business days and email you with:

  • Return authorization (if approved)
  • Return shipping instructions
  • Exchange options (if applicable)

Step 3: Ship Your Return

Once approved:

  • Pack the item securely in its original packaging
  • Include all original tags and any free gifts received
  • Ship to our return center at:
Menswear Vibe Shop Returns
4000 Vineyard Drive
Painesville, US 44077

Step 4: Processing

Allow 3-5 business days for us to process your return once received. We’ll email you confirmation when completed.

Refund Information

Refunds will be issued to your original payment method within 5-10 business days after we receive and inspect your return. Please note:

  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • Refund timing depends on your payment provider (PayPal refunds may appear faster than credit cards)

Exchange Process

For exchanges:

  1. Follow the same return process above
  2. Specify your desired exchange item/size in your request
  3. We’ll ship your new item once the return is received
  4. You’ll be responsible for any price differences

Exchanges typically ship within 2 business days after we receive your return.

International Returns

For customers outside the U.S.:

  • You are responsible for all return shipping costs and any customs fees
  • We recommend using a trackable shipping method
  • Refunds will be issued in USD and may be subject to currency fluctuations

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us immediately at [email protected]
  • Include photos of the issue
  • We’ll arrange a free return label and expedite your replacement

Questions?

Our customer service team is happy to help with any return or exchange questions. Contact us at [email protected] and we’ll respond within 24 hours.

Thank you for shopping with Menswear Vibe Shop – where premium menswear meets exceptional service.