Shipping Policy

At Menswear Vibe Shop, we’re committed to providing premium menswear essentials with exceptional service. Below you’ll find all the details about our shipping and returns processes to ensure a seamless shopping experience.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two shipping options to meet your needs:

• Standard Shipping ($12.95) – Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping – Available on orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch

International Shipping

For international customers:

• You are responsible for any customs duties, taxes, or import fees
• Please ensure your shipping address is complete and accurate
• Delivery times may be longer than domestic shipments

Returns & Exchanges

We want you to love every purchase from Menswear Vibe Shop. If you’re not completely satisfied, you may return most unworn items within 15 days of delivery.

Return Eligibility

To qualify for a return or exchange:

• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be included
• Items must be free from stains, odors, or damage

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Men’s Tank Tops (worn close to skin)
• Any item without its original tags
• Items marked “Final Sale” during special promotions

How to Return an Item

Follow these simple steps to initiate a return or exchange:

Step 1: Submit Your Request

Email our customer service team at [email protected] with the following information:

• Subject: Return/Exchange Request – Order #[Your Order Number]
• Your full name and contact information
• Order number
• Item name and size
• Reason for return/exchange
• Preferred resolution (refund or exchange details)

Step 2: Wait for Approval

Our team will review your request within 1-2 business days and email you with:

• Return authorization (if approved)
• Return shipping instructions
• Exchange options (if applicable)

Step 3: Ship Your Return

Once approved:

• Pack the item securely in its original packaging
• Include all original tags and any free gifts received
• Ship to our return center at:
  Menswear Vibe Shop Returns
  4000 Vineyard Drive
  Painesville, US 44077

Step 4: Processing

Allow 3-5 business days for us to process your return once received. We’ll email you confirmation when completed.

Refund Information

Refunds will be issued to your original payment method within 5-10 business days after we receive and inspect your return.

Important notes:

• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility unless the return is due to our error
• Refund timing depends on your payment provider (PayPal refunds may appear faster than credit cards)
• International refunds will be issued in USD and may be subject to currency fluctuations

Exchange Process

For exchanges:

• Follow the same return process above
• Specify your desired exchange item/size in your request
• We’ll ship your new item once the return is received
• You’ll be responsible for any price differences

Exchanges typically ship within 2 business days after we receive your return.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us immediately at [email protected]
• Include photos of the issue
• We’ll arrange a free return label and expedite your replacement